Frequently Asked Questions

We have the answers you’re looking for, from how our application process works to how students access their course materials.

See FAQs

School Policies and Procedures

To ensure the very best experience for all students, TLA requires its students and teachers to adhere to the school’s policies and procedures.

See TLA’s Policy Manual

Tuition/Fees

We are charging tuition to all learners, in response to the B.C. government’s funding cut to Independent DL schools. Please contact us if you have clarifying questions.

See Tuition & Fee Options

Have technical questions about your email, moodle, Hub access, online resources or courses? We’re here to help.

1

Submit a HelpDesk ticket using the button below. If you have an active TLA Hub account, you will be asked to log in.

2

Please note: you should receive an initial email from a HelpDesk agent within 24 hours of your ticket submission (or up to 72 hours on weekends).

Submit a Ticket